Friday, April 23, 2010

PR Stunt, gone bad ...

If you are thinking, PR Stunt, think again.

http://tinyurl.com/6hgexe

Monday, April 12, 2010

More on cross-cultural communication ...

... along the lines of Hofstede's Cultural Dimensions:

http://www.geert-hofstede.com/

Tuesday, April 06, 2010

Saying "sorry" inside an organization

This is a bit different from our conversations about public apologies, American and Japanese styles. What happens when you make a mistake that only insiders need to know about? When things aren't right?

Here are some ideas from an AdAge columnist:

http://adage.com/cmostrategy/article?article_id=143134